Your information, handled clearly.

Last updated: 31 August 2026

Who we are and how to contact us

HezEdge Consulting Ltd is the controller of the personal information described in this policy. If you have a question or want to exercise your data protection rights, email hello@hezedge.co.uk.

Information we collect

We may collect your name, business name, email address, website address and the information you include in an enquiry. We may also receive technical information needed to operate and protect the website, such as IP address, browser information and security logs.

Why we use it

We use enquiry information to respond to you, assess whether our services are a good fit and, where appropriate, prepare or deliver the services you request. We use technical information to keep the site secure, prevent misuse and improve its performance.

Our lawful bases

We use personal information to take steps you ask us to take before entering into a contract, to perform a contract, to meet legal obligations, and for our legitimate interests in operating, securing and improving our business. Where consent is required, we will ask for it and you can withdraw it at any time.

Who receives your information

We use carefully selected providers to host the website, process payments, send emails and support our systems. They may process information only as needed to provide those services. We do not sell personal information.

International transfers

Some providers may process information outside the UK. Where that happens, we use appropriate safeguards required by applicable data protection law.

How long we keep it

We keep enquiry information only for as long as needed to respond, manage our relationship, meet legal requirements or resolve a dispute. The exact period depends on the nature of the enquiry or service.

Your rights

Depending on the circumstances, you can ask to access, correct, erase, restrict or object to the use of your information, or ask for a portable copy. You can also complain to the Information Commissioner's Office. Please contact us first so we can try to resolve your concern.

Changes to this policy

We may update this policy when our practices or the law changes. The latest version will always appear on this page.

This policy should be reviewed by a qualified adviser before relying on it for a specific legal or regulatory purpose.